Management System - Nonconformity

• Go to Management System > Nonconformities

• Click on Create to enter the following information:

• Partner : Customer, supplier or internal personnel

• Related to: Any reference pointing to the NC (order id, project id, task id, etc.)

• Responsible: Person responsible for the NC

• Manager : Person managing the department or owner of the procedure

• Filled in by: Originator of NC report

• Origins: The source of the NC, how was it discover

• Procedures: Against which procedure is the NC

• Description: Evidence, reference to the standards

• Click on Save and then on Analysis.

Go to the newly created NC and fill in the following information in the tab named Causes and Analysis: Causes: Add root causes Analysis: Describe the results of the investigation Severity: Select the severity among unfounded, minor and major Immediate action: Create or select an immediate action if appropriate Click on the Save button and then on the “Action Plan” button in the top right corner. In the Actions tab, select or create new actions by entering the following items: Subject: What must be done - Return to Supplier, Use As Is, Scrap, Rework, Re-grade, Repair Deadline: Date by which the action must be completed Responsible: Person in charge for implementing the action Type: Immediate, corrective or preventive actions or improvement opportunity Description: Details of the action When the action is created, a notification is sent to the person responsible for the action. Enter comments into the input field below the “Plan Review” section, those comments are required to reach the next stage. To begin the work on the planned Actions change the stage of the NC to open by clicking on the “In Progress” button in the top right corner. When all actions of the plan are done, their effectiveness must be evaluated before closing the NC.