Management System - Survey
This module enables you to manage your customer satisfaction surveys and their answers.
This module empowers you to gather valuable customer feedback through surveys and efficiently manage the entire process within the management system.
Key Features
- Survey Management System
- Manage customer satisfaction surveys and their answers.
Survey Creation
Design custom surveys tailored to your customer satisfaction needs. You can likely add multiple pages and various question types (e.g., multiple choice, Likert scale, open-ended) within Management System > Configuration > Surveys.
Centralized Answer Management
All survey responses are collected and stored within the module. This eliminates the need for manual data entry or scattered responses, promoting data integrity and easier analysis.
Configuration
To configure this module,
Go to Management System > Configuration > Surveys
Click on Create to create your customer satisfaction survey
Add pages and questions
Usage
To use this module,
Publish the survey on the web (using the website module) or
Print the survey and send it by email or
Call your customer and go through the list of questions over the phone
GNU Affero General Public License v3.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you comply with the terms of the GNU Affero General Public License, version 3.0, available at https://www.gnu.org/licenses/agpl-3.0.html. You may develop software that uses the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those software under the terms of the GNU Affero General Public License, version 3.0. It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software without including the complete text of the GNU Affero General Public License, version 3.0, along with any applicable additional permissions. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
- mgmtsystem
- survey